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Tuesday, July 3, 2012

The Evolution of Hr Audits

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Evolution is a process of change. Over the last 25 years we have seen critical change in the Hr auditing process, the value derived from Hr auditing, and the Hr audit tools used. Hr audits have evolved from a easy checklist of dos and don'ts or periodic affirmative performance plans to a comprehensive, sustainable process that:

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1) is an integral part of the organization's internal controls, due diligence, and risk management;
2) is a basic performance of strategic management; and
3) uses sophisticated auditing products and consulting services. Increasingly Hr audits are conducted of Hr rather than by Hr.

This white paper reviews the changes in Hr audits, discusses the external and internal soldiery affecting the process and use of Hr audits, and provides data about the prominent Hr auditing process.

Overview of Hr Audits
The Hr auditing process is or should be an independent, objective, and systematic estimation that provides assurance that:
1) compliance and governance requirements are being met;
2) firm and talent supervision objectives are being achieved;
3) human resource supervision risks are fully identified, assessed, and managed; and
4) the organization's human capital adds value.
Under this definition, Hr audits are more than an audit performance that solely collects and presents evidence of compliance. Hr audits are increasingly expected to look behind and beyond the organization's assertions of sound and permissible Hr supervision practices and to collate the assumptions being made, to benchmark the organization's processes and practices, and to contribute the critical consultative services that help the society achieve its firm goals and objectives.

External and Internal Forces
Numerous external soldiery and factors have had an impact on the inquire for and scope of Hr audits. First, in the global economy, human capital is becoming the single most prominent determinant of competitiveness, productivity, sustainability, and profitability. Increasingly, the organization's human capital is being recognized as the source of innovation and a driver of firm success. Thus to be effective in the global economy, Hr audits must be diagnostic, predictive, and performance oriented.

Second, a confluence of economic, political, and group factors, together with corporate scandals, the failure of the financial manufactures to adequately collate risks, and increasing stockholder initiatives, have resulted in increased statutory and regulatory requirements, a call for greater transparency, and increased internal and external audit activity. Consider:

1) Sarbanes-Oxley requires effective internal controls. While Sarbanes-Oxley specifically requires effective internal financial controls, the financial and organizational costs of employment related claims and litigation can have a material supervene on an organization's bottom line; can have a negative impact on earnings per share and the organization's valuation; and because employment litigation can negatively affects the organization's employment brand, can impact the organization's long-term sustainability.

2) Securities and change Commission Guidelines wish supervision to "...exercise uncostly supervision oversight." If human capital is one of the organization's most prominent assets it is unquestionably one of the organization's largest expenses is it not uncostly to expect that supervision applies the same level of oversight and due diligence to the supervision of the organization's human capital as it does to the supervision of the organization's other assets.

3) The U.S. Federal Sentencing Guidelines wish that supervision demonstrate that it took uncostly steps to engender an organizational culture of compliance and to "monitor and audit" compliance activities, behaviors, and results. Ethical escort and legal compliance, together with nondiscriminatory employment practices, are achieved by supervision setting "the tone at the top." Audits together with Hr audits contribute the C-suite and boards of directors with prominent feedback about how effectively they are communicating the message.

4) Governmental agencies are attacking systemic noncompliance. The Eeoc strongly encourages employers to escort widespread Hr audits as a tool to ensure that systemic discrimination does not exist. The Ofccp considers self-assessments a "best practice' and in June 2006 issued its final voluntary guidelines for self-evaluation of recompense practices. The U.S. Dol considers wage and hour self-audits as a critical tool in ensuring compliance, and the branch of Homeland security (Dhs) and immigration attorneys encourage employers to self-audit their I-9s and hiring processes and practices to ensure compliance with U.S. Immigration laws.

5) venture capitalists, investors, and stockholders are scrutinizing organizations' human resource supervision practices, processes, and outcomes and using Hr audits to help them properly valuate an organization's human capital asset, expose liabilities, and achieve due diligence.

6) Recognizing the significance of the organization's human capital asset and the risks related with misaligned, mismanaged, and unlawful employment practices, internal auditors and risk managers are assuming a leadership role in developing Hr auditing standards and in designing and conducting Hr audits.

Designing and Conducting Hr Audits
While an organization's size, industry, financial health, commitment to becoming a "best place to work," and firm objectives and imperatives influence the scope and crisis of the Hr audit process, we have noted some base features, attributes, and objectives in Hr audits recently conducted.

1) Hr audits are becoming increasingly involved and multi-dimensional. While ensuring compliance is still a basic goal of Hr audits, other objectives include:

A. Ensuring alignment of Hr supervision and employment practices with the organization's firm objectives.

B. Assessing the outcomes of the organization's employment processes, policies, practices, and outcomes.

C. Developing the right human capital measurements and Hr metrics to allow the society to reason and portion the value added by human resources, to resolve the Roi and the return on the human capital asset, to portion the outcomes of employment policies and practices and the achievement of Eeo and diversity goals, and to benchmark best practices.

D. Ensuring due diligence, including: uncovering incommunicable liabilities and assets, identifying vulnerabilities to be corrected, and identifying opportunities to be attacked.

E. Developing Hr auditing procedures that become an ongoing and sustainable element of the organization's internal controls.

F. Assessing and managing employment related fraud.

G. Developing Hr auditing procedures that become an ongoing and sustainable element of the organization's risk supervision program.

2) Hr audit reports are increasingly being used to report audit findings to wider audience. The distribution of the report on auditing findings is no longer wee to senior management. As noted above, an increasing estimate of third parties are expressing interest in the organization's human resources management. This list of external stakeholders includes not only investors, major stockholders, and venture capitalists, but also governmental agencies, Ngo's, civil rights groups, and plaintiff attorneys. Since Hr audits findings contain rights and confidential data and in many cases produce discoverable information, the implications of non-management stakeholders reviewing Hr audit seeing are critical and generate a potentially serious qoute for organizations. As a result, organizations are spending more time considering the format, content, and the impressions created by their Hr audit reports.

The Five critical Components of the Hr Audit Process
Recognized as setting the approved in Hr auditing, the new edition of the Ella®, the Employment-Labor Law Audit™, the prominent Hr auditing tool, incorporates the five critical components of an Hr audit into the Hr audit process. These five critical components, which should be addressed in every Hr audit, are shown and discussed below in the Hr Audit Model™.

1) Activities: The starting point of the Hr auditing process is a narrate of the organization's activities, that is, the tasks and actions that generate or implement employment policies, practices, procedures, and programs. Activities contain such actions as the obligation of an Eeo procedure statement and other employment policies, and the posting of required employment posters. The Activities component of Hr audits is typically evaluated by using a "checklist approach," that is, the item is checked off when it is completed.

2) Behaviors: Behaviors in this context are actions and escort that influence either unquestionably or negatively the implementation or effectiveness of the organization's policies, practices, procedures, and programs, and demonstrate the organization's commitment to stated goals and objectives. Examples of Behaviors include: the creation of a corporate culture that values and promotes equal employment opportunities, diversity, and compliance; the graphic and unequivocal hold by senior supervision for the organization's diversity efforts; and the budgeting of adequate resources to achieve Eeo compliance and diversity goals. Behaviors are oftentimes assessed using qualitative measures, such as culture scan and employee delight surveys.

3) Risk Assessment: Risk estimation is the identification of current and/or future events that have the possible to cause loss, peril, or vulnerabilities, and management's willingness to accept those risks. Risk estimation is also the identification of events or conditions that generate new opportunities for the society to achieve its firm objectives. Risk estimation provides supervision with the data to make informed decision about the allocation of the organization's human, physical, and financial capital and about effective ways to eliminate, mitigate, control, or change those risks. Human resource supervision and employment practices liability related risks include: employment law and regulation compliance failures; lost firm opportunities due to the failure to attract, hire, and hold top talent; intangible asset losses due to turnover and the loss of top talent and key employees; ineffective staff improvement and succession planning; and lower profitability due to the inability to operate labor costs. Hr auditing activities contain assessments of the external and internal factors that impact human resource supervision and employment practices - including:
1) the economy;
2) legal, regulatory, and litigation trends; and
3) demographic and structural changes in the workplace and work force.

4) Internal Controls: Internal controls are processes, tests, and assessments that help ensure compliance, carry on risks, identify fraud, and help ensure the achievement of organizational goals. Hr auditing activities include:
1) assessments of the effectiveness and efficiency of Hr supervision processes, policies, practices, and procedures;
2) the reliability and accuracy of Hr supervision reporting; and
3) the level of compliance with: laws and regulations; manufactures and pro standards; codes of escort and ethics; organizational policies; and budgets.

5) Outcomes: Outcomes are quantitative and qualitative measurements and metrics that portion and help collate the achievement of organizational goals and objectives. Hr auditing performance includes the identification of metrics used by the society to portion organizational and personel performance; the estimation of results by comparing actual results against projected results, budgets, and internal and external standards; and a report of the activities, behaviors, and internal controls that are needed to verbalize or improve future results.

The value of the Hr Audit Model™ is that it helps organizations:
1) collate current Hr supervision and employment practices;
2) identify and analysis systemic problems;
3) value and predict the impact of corrective measures;
4) invent a plan of action; and
5) resolve the Roi of such actions.
Using the Ella®, organizations improve the value of their human capital, sacrifice their exposure to employment related liabilities, and improve their capability to achieve firm objectives.

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